Terms of Service

1. Who we are

Veedtok (the “Service”) is operated by Castellitti Salvatore, a sole proprietor (ditta individuale) established in Italy (“Veedtok”, “we”, “us” or “our”).

• VAT number (Partita IVA): 01945740700
• Tax code (Codice Fiscale): CSTSVT98L06B519M
• Country of establishment: Italy
• Contact: s.castellitti.dev@gmail.com

2. The Service

Veedtok is an AI-assisted tool for creating short-form “faceless” videos. Based on a topic or script you provide, the Service generates a script, sources licensed stock footage, adds an automated voice-over and captions, and assembles a finished video ready to download and post to platforms such as TikTok, Instagram Reels and YouTube Shorts.

The Service relies on automated systems and third-party providers. We may add, change or remove features at any time, and we do not guarantee uninterrupted availability.

3. Eligibility

You must be at least 16 years old to use the Service. If you are under 16, you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to these terms on your behalf. By using the Service you confirm that you meet these requirements and that you have the legal capacity to enter into this agreement.

4. Accounts and sign-in

You sign in with a one-time code sent to your email address, or with a third-party identity provider (Google). You are responsible for keeping access to your email and account secure and for all activity that occurs under your account. Notify us promptly at the contact address above if you believe your account has been compromised.

5. Credits, plans and payments

The Service operates on credits and/or subscription plans. Generating a video consumes credits according to the amounts shown in the app at the time of use. Credits have no cash value, are not transferable, and cannot be exchanged for money.

Payments, billing, invoicing and applicable taxes are handled by our reseller and Merchant of Record, Polar (Polar Software, Inc.). When you make a purchase, Polar is the seller of record for that transaction and its terms and privacy policy also apply to the payment. We do not receive or store your full payment card details.

Paid subscriptions renew automatically for successive periods until cancelled. You can cancel at any time through the billing portal or your account settings; cancellation takes effect at the end of the current billing period, and you retain access until then.

6. No refunds

All purchases are final and non-refundable, except where a refund is required by mandatory applicable law. Unused credits and the remaining portion of a subscription period are not refundable when you cancel or close your account.

Where you are a consumer in the EU, you normally have a 14-day right of withdrawal for digital services. Because the Service gives you immediate access to digital content and is performed as soon as you start generating videos, by purchasing and starting to use the Service you expressly request that performance begins immediately and acknowledge that you therefore lose your right of withdrawal once performance has begun, in accordance with Article 59 of the Italian Consumer Code (D.lgs. 206/2005) implementing Directive 2011/83/EU. Your statutory rights as a consumer that cannot be waived are not affected.

7. Your content and acceptable use

“Input” means the topics, scripts, prompts and other material you submit. “Output” means the videos and assets the Service generates for you. You are solely responsible for your Input, for your use of the Output, and for ensuring that both comply with applicable law and with the rules of any platform where you publish.

You agree not to use the Service to create, upload or distribute content that:

• is illegal, infringing, defamatory, hateful, harassing or violent;
• infringes the intellectual property, privacy, publicity or other rights of any person, including by depicting a real person’s likeness or voice without authorisation;
• is sexually explicit, exploits minors, or is otherwise harmful;
• is deceptive, misleading or fraudulent, or that you fail to label as AI-generated where disclosure is required by law or platform rules;
• contains malware, or attempts to disrupt, reverse-engineer or gain unauthorised access to the Service.

We may suspend or terminate accounts that violate these terms. You retain the rights you hold in your Input. To operate the Service we need your permission to process your Input and store your Output; you grant us a limited, worldwide, royalty-free licence to host, process and transmit your Input and Output solely to provide and improve the Service to you.

8. AI-generated output

Output is produced by automated systems and may be inaccurate, generic, or similar to content generated for other users. We do not warrant that Output is original, fit for any particular purpose, or free of third-party rights. You are responsible for reviewing Output before using or publishing it.

9. Stock footage and required attribution

Videos may include stock clips supplied by third-party libraries, including Pexels, Pixabay and Coverr. These clips remain subject to the licences of their respective providers. Veedtok records the relevant attribution details (provider, author and source) for each generated video and makes them available to you.

Although these licences generally do not require credit, several providers request that you credit the author and the source where reasonably possible, and they prohibit certain uses (for example, reselling the clips as-is or implying endorsement). You agree to comply with the applicable provider licences when you publish or distribute your videos. See the Pexels License, Pixabay Content License and Coverr License.

10. Third-party services

The Service depends on third-party providers, including a payments and Merchant-of-Record provider (Polar), an identity provider for sign-in (Google), stock-media libraries, third-party artificial-intelligence processing providers, email-delivery providers and cloud infrastructure providers. Your use of those features may be subject to the relevant provider’s own terms. We are not responsible for third-party services we do not control.

11. Intellectual property

The Service, including its software, design, branding and the “Veedtok” name and logo, is owned by us and protected by intellectual-property laws. These terms do not grant you any right in our intellectual property other than the limited right to use the Service as permitted here.

12. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure. Nothing in these terms excludes or limits the statutory guarantees owed to consumers under applicable law.

13. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special or consequential damages, or for loss of profits, revenue, data or goodwill, arising out of or relating to your use of the Service. Our total aggregate liability for any claim relating to the Service will not exceed the greater of the amount you paid to us (or to Polar for the Service) in the twelve months before the event giving rise to the claim, or EUR 50. Nothing in these terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or your mandatory consumer rights.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages and reasonable expenses arising from your Input, your Output, your use of the Service, or your breach of these terms or of any third-party rights, except to the extent caused by us.

15. Suspension and termination

You may stop using the Service and delete your account at any time from your account settings. We may suspend or terminate your access if you breach these terms or if required by law. Provisions that by their nature should survive termination (including sections 7, 11–14 and 16) will continue to apply.

16. Governing law and disputes

These terms are governed by the laws of Italy, without prejudice to the mandatory consumer protection rules of the country where you habitually reside. If you are a consumer, you may bring proceedings before the courts of your place of residence, and that of your residence will be the competent forum for claims against you. For users who are not consumers, the courts of Italy have exclusive jurisdiction.

If you are an EU consumer, you may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

17. Changes to these terms

We may update these terms from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the revised terms.

18. Contact

Questions about these terms? Email us at s.castellitti.dev@gmail.com. See also our Privacy Policy.